Help center
Frequently asked questions
Helpful information for searching, booking, paying, and managing your appointments.
Is Sakkhat free for customers?
Yes. Customers can search providers, compare availability, and make standard bookings without a Sakkhat booking fee.
How are providers verified?
Sakkhat can review identity, contact details, and relevant professional or service information before displaying verification status.
Do I need an account before booking?
You can explore services without an account. An account helps you confirm bookings, receive reminders, reschedule, and view your appointment history.
How will I know my appointment is confirmed?
A confirmed booking appears in your appointments with the provider, service, location, date, time, and applicable instructions.
Can I reschedule or cancel an appointment?
Yes, when permitted by the provider’s policy. The deadline, cancellation conditions, and any applicable fees are shown before confirmation.
Which payment methods can I use?
Available methods may include cards, mobile financial services, deposits, or payment at the location, depending on the provider.